Term and Conditions

Last updated: [Insert Date]

Welcome to Heat Wave Visual (“we”, “our”, or “us”). By accessing heatwavevisualstore.com, you agree to these Terms of Service (“Terms”). These Terms govern your use of our website and purchases of our tactical performance gear. Read them carefully before deploying your order.

1. MISSION PROTOCOL (GENERAL TERMS)

1.1 Heat Wave Visual engineers premium tactical gear including eyewear (APOLLO, INTERCEPTOR, QUATRO collections), apparel (T-SHIRTS, SWEATSHIRTS), and accessories (LENSES, PARTS) for customers seeking performance-driven equipment.

1.2 By using our site, you confirm you’re at least 18 years old or have parental consent.

1.3 We reserve the right to modify these Terms. Continued use after changes constitutes acceptance.

2. TACTICAL PURCHASING (ORDERS & PAYMENTS)

2.1 Order Deployment

All orders undergo 1-2 business day processing before shipment. You’ll receive tracking coordinates via email upon dispatch.

2.2 Payment Options

We accept these payment methods for mission-critical transactions:

• Visa
• MasterCard
• JCB
• PayPal

All prices are in USD. You’re responsible for any currency conversion fees.

2.3 Shipping Protocols

3. GEAR SPECIFICATIONS (PRODUCT INFORMATION)

3.1 All eyewear meets ANSI Z87.1 safety standards unless otherwise specified.

3.2 Product images may vary slightly due to monitor calibration. Refer to technical specifications for precise details.

3.3 Non-returnable items include:

• Custom-cut/prescription lenses (LAZER FACE technology)
• Applied stickers/decals
• Personalized/engraved items (INTERCEPTOR line)

4. RETURN MISSION (REFUNDS & EXCHANGES)

4.1 You have 15 days from delivery to initiate returns for eligible items.

4.2 Return requirements:

• Original condition (unworn, undamaged, with tags/packaging)
• Proof of purchase (order #)
• Return authorization from our command center

4.3 Return Process:

1. Initiate Request: Email [email protected] with order details
2. Await Instructions: Our team responds within 24-48 hours with return authorization
3. Ship Back: Use secure packaging with included return form

4.4 Refunds process within 3-5 business days after we receive and inspect returns. Allow 5-10 days for bank processing.

4.5 Customers cover return shipping unless the return is due to our error.

5. INTELLECTUAL PROPERTY DEPLOYMENT

5.1 All website content, designs, and technologies (including APOLLO, INTERCEPTOR, QUATRO, LAZER FACE branding) are protected by copyright and trademark laws.

5.2 You may not reproduce, modify, or commercialize any Heat Wave Visual intellectual property without written authorization from HQ.

6. LIABILITY PARAMETERS

6.1 Heat Wave Visual’s liability is limited to the purchase price of your order, except where prohibited by law.

6.2 We’re not liable for:

• Delays beyond our control (customs, weather, carrier issues)
• Improper product use contrary to specifications
• Third-party services (payment processors, shipping carriers)

6.3 Some jurisdictions don’t allow certain liability limitations, so these may not apply to you.

7. USER CONDUCT REQUIREMENTS

7.1 You agree not to:

• Use our site for illegal purposes
• Attempt unauthorized access to our systems
• Provide false information during checkout
• Reverse engineer any products or technologies

7.2 Violations may result in order cancellation or account termination.

8. GOVERNING LAW

These Terms are governed by the laws of the State of North Dakota, USA, without regard to conflict of law principles.

9. CONTACT HQ

For mission support or questions about these Terms: